CALL US ON 07920 223 662
About Us
All about us:
We are a car parts supplier based in Stoke On Trent, we supply car parts to the trade & public.
RETURNS POLICY:
Returns will only be accepted if already arranged between RM Automotive & the customer. Incorrectly ordered items may be returned with permission from RM Automotive but will be subject to a 20% handling charge, postage fees are NOT refunded and its the customers responsibility to return incorrectly ordered items, RM Automotive must be notified within 27 days if a part received is incorrect, after this time parts may not be returned to RM Automotive or our supplier.
TRANSACTION CURRENCY:
All purchases will be processed in GBP,
WARRANTY:
All items come with a 30 day warranty unless stated on your invoice, warranty covers the part supplied only & no other costs, labour costs are NOT covered. If an item fails whilst under warranty period RM Automotive will replace the item, if we cannot replace the item then a refund will be offered. Items whether working or not need to be returned to RM Automotive, RM Automotive will supply a returns label and will request the customer drop the item at their local drop off point.
Under no circumstances must any parts be taken apart/modified, this will immediately void your warranty
INCORRECTLY SUPPLIED PARTS:
If RM Automotive supplies incorrect parts then RM Automotive will supply a returns label for the incorrect item sent. The returns label will need to be printed off and attached to the parcel and dropped at a local drop shop close to the customer, once the item has been delivered back to RM Automotive the refund will be done, return labels provided by RM Automotive expire after 10 days, if the item has not been taken to the collection point within this period then the return will be closed unless agreed with RM Automotive
PRIVACY POLICY:
We are RM AUTOMOTIVE We’re a company based in England.
You can get hold of us in any of the following ways:
by phoning us on 07920223662
by e-mailing us at sales@rm-automotive.co.uk
We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.
Information Collected:
RM Automotive collect:
Names & Addresses
Contact details
Your personal details are used only to fulfil orders placed with RM Automotive, they are NOT passed to any 3rd party with the exception of couriers and suppliers who deliver your order.
Your payment details are NOT stored with RM Automotive, all credit card payments are processed securely through the STRIPE PAYMENTS LTD. Payment by credit card is the only way to place an order. RM Automotive. does not store any credit card information on our servers.
We do not have a Data Protection Officer, but if you have any questions about this privacy notice or issues arising from it then you should contact R Morris, who is responsible for matters relating to data protection at our organisation, including any matters in this privacy notice. You can contact them using the details set out above.
By Using our website, you consent to the collection and use of this information by RM Automotive. If we decide to change our privacy policy we will post those changes on this pages so that you are always aware of what information we collect, how we may use it, and under what circumstances we disclose it.
"Cookies" are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information. Most web brewers automatically accept cookies, but you can usually change your browser to prevent that. You do not need cookies enable to use the website. The Website uses "session cookies" which are only stored in your browser's memory for the length of time you are actually logged in.